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HCAHPS scores directly reflect patient satisfaction, and impact Medicare funding. It is important to learn all you can about these surveys, and one way to do that is by reading our three-step guide! Please enter your email above to receive a direct download.
Forward-thinking hospitals are trusting FeedbackNow to provide live sentiment data with a custom AI interface to improve operations and boost HCAHPS scores. See below for more info.
FeedbackNow collects:
We start by deploying a demo to a concentrated region of your business, and processing the results.
Then, we work together to further develop the scaled use-cases that will help you to thrive.
Together, we gather data and iterate based on results and new factors.
FeedbackNow’s live heatmaps and alerts inform you when and where issues are arising.
70 Million people per year are using our touchpoints, which receive a response rate of 40%.
Enable your staff to react before the tipping point. Our predictive data shows you exactly when sentiment drop-off is likely, so you can make adjustments before greens turn to red.
We pull in variables such as weather, traffic, inventory, and other custom factors as part of our industry-leading system.
