Determine weak spots and training needs

MEASURE CONTINUOUSLY
  • Counter Smiley Box for each bar/cashier
  • Robust and waterproof
  • Immediate, high level service from employees
HOW TO MEASURE
Analyze IN REAL-TIME
  • Immediate alerts in case of satisfaction drop
  • Daily reports with "spot on" analysis
  • Internal and external benchmarks
HOW TO Analyze
DELIVER IMPACT
  • Wait time reduction
  • Planning optimization
  • Increased customer loyalty
HOW TO DELIVER
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