At FeedbackNow, we are always looking for data-backed ways to improve operational excellence and the customer experience. We are excited to feature a blog post
At FeedbackNow, we are always looking for data-backed ways to improve operational excellence and the customer experience. We are excited to feature a blog post
You know you need to be monitoring customer experience, especially when customer expectations are higher than ever and there are so many product and service
As CEO of FeedbackNow, I’m thrilled to share some exciting news that marks a significant milestone in our company’s journey. As of September 2024, FeedbackNow
The recent Amadeus Travel Technology Investment Trends study (read about it here!) reveals insights into where airports are focusing their technology investments in 2024 and
Creating meaningful patient experiences remains a top priority for healthcare organizations. Recent research from The Beryl Institute reveals just how vital patient experience is, with
YES! Let’s talk about how… There is a large body of evidence demonstrating a strong correlation between customer experience (CX) and revenue generation. Forrester’s
Could you be doing more to boost your CX scores for better business outcomes? Forrester Research, one of the most influential research and advisory firms
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