As CEO of FeedbackNow, I’m thrilled to share some exciting news that marks a significant milestone in our company’s journey. As of September 2024, FeedbackNow has officially spun off from Forrester Research, Inc. and secured Series A funding led by Motivate VC, Uncorrelated Ventures, and AI Growth Capital Partners
A New Era of Innovation and Growth
FeedbackNow is entering a new era of growth and innovation. Our vision has always been to evolve customer experience operations from slow survey-based approaches to AI-powered real-time predictive analytics. As an independent company, we’re poised to accelerate our development, expand our offerings, and deliver even more value to our clients across industries.
What This Means for Our Clients
- Faster Innovation: We can now respond more quickly to your evolving challenges, developing and deploying new solutions tailored to your specific needs at a pace that matches your ambitions.
- Expanded Solutions Portfolio: We’re doubling down on the sectors where you’re making the biggest impact. Whether you’re revolutionizing healthcare, transforming retail experiences, or enhancing travel efficiency, our specialized focus means deeper insights and more relevant solutions for your unique context.
- AI at Our Core: The Series A funding provides us with additional capital to invest more heavily in the tools and technologies that will drive your success. From advanced AI capabilities to expanded data analytics, we’re building the next generation of solutions to help you overcome obstacles and seize opportunities.
Our Commitment to You
This transition allows us to be an even better guide for our clients. We’re now positioned to provide more personalized support, deeper insights, and cutting-edge solutions that will help you shine in your respective fields. Free from the short-term pressures of the public market, we’re in this for the long haul, committed to supporting your growth and adaptation in an ever-changing business landscape.
Exploring New Frontiers
With the backing of AI Growth Capital Partners, we’re venturing into new territories in AI and machine learning that will revolutionize how you understand and optimize your operations. As Rob May from AI Growth Capital notes, “FeedbackNow’s innovative roadmap aligns perfectly with the future of AI in business operations.”
Imagine having a guide that not only shows you the lay of the land but can predict changes in the terrain and suggest the best paths forward. That’s the level of support we’re working towards providing for you.
Join Us on This Exciting Journey
As you continue to push boundaries and redefine excellence in your field, know that FeedbackNow is evolving to be the partner you need for the challenges ahead. We’re excited to see the new heights you’ll reach with these enhanced tools and insights at your disposal.
Your success has always been our mission, and now we’re better equipped than ever to help you achieve it. Together, we’ll turn your ambitious visions into reality.
For more details about our spin-off and future plans, please read our official press release and this insightful article from the Boston Business Journal.
The journey ahead is full of potential, and I personally can’t wait to help you unlock it. The best is yet to come!
Steve Peltzman
CEO, FeedbackNow
