Forrester®’s revolutionary CX feedback system provides Smiley Boxes and digital solutions to monitor, analyze and improve the departure and arrival experience in real time.
Passenger Restrooms
Customs & Passport Control
Retail, Duty Free and Restaurants
Passenger Restrooms
Customs & Passport Control
Retail, Duty Free and Restaurants
Plus: security, baggage claim, counters, gates, parking, ground transportation, lost luggage, lounges, employee areas and more.
Plus: security, baggage claim, counters, gates, parking, ground transportation, lost luggage, lounges, employee areas and more.
Touch
Touchless
Mobile
Designer Edition
We start by deploying a demo to a concentrated region of your business, and processing the results.
Then, we work together to further develop the scaled use-cases that will help you to thrive.
Together, we gather data and iterate based on results and new factors.
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